Basic Design Solution
Q: Will I get to talk directly with my designer?
A: Yes! Our process includes the opportunity to consult and
speak to your designer in person at the start of your project. He/she
will review your questionnaire and discuss with you common objectives of
the project. Further communication will be available at all times via
Q: How many concepts will see for my Web site?
A: During the initial design phases, your designer will supply
just one (1) composition to build from. This is to ensure the direction
we are taking is the right one. From this initial composition, you will
have the opportunity to revise several times.
Q: What does it mean by revisions?
A: A revision constitutes any change, big or small, requested of your
designer and their concept. A revision period will follow the initial
draft created by your designer and each change, feedback and request
will count towards your revision process.
Q: Will my designer also input my shopping cart products and
A: No. Your designer will be helping conceptualize, develop and
implement your sites' 'look and feel' only. This is your overall common
layout (header, footer, menu, homepage, font and button scheme). Product
inventory and images are the responsibility of the store owner or
maintenance firm. We do offer maintenance plans for additional fees.
Q: How long does it take?
A: Under optimal conditions, you will have a fully published
store design within 1-2 weeks following completion of all your
pre-design collaterals. This timeline depends heavily on communication.
Your designer will work with you every business day for the duration of
Q: I want a splash page, can you do this?
A: Yes. If you would like to research the possibility of adding
a splash page before your main store, please discuss this need with your
project manager. Additional fees may apply.
Q: What is a content page?
A: A content page is any non-product, informational page that you wish
to have included in your Web site. Common examples are an About Us page,
Contact Us page, Policies page, FAQs page or perhaps a Site Map or
Directions page. Your designer will help include your written content
provided through attractive presentation.
Q: Do you use stock images where I cannot find my own?
A: Yes. We have a library of stock imagery that we can use throughout
your design to depict your business. Our library is limited and specific
image requests may require the purchase of a third-party image. Please
ask your designer about what images we can provide.
Q: Will I be able to edit my custom designed site once you have
A: Yes. You will be able to update the design yourself, via
your administration panel, to change text, swap images and add links.
Your design is completely accessible to you to further manage and
customize. You do not need to hire our team to make improvements, though
we are available for hire. Some knowledge of HTML and a graphics program
may be required to edit some areas of your design.
Q: Do you do Flash? How about drop-down menus or rollover
A: We do, but advanced design features are reserved for our
Enterprise Custom Design Solution. Please discuss your specific needs
with your project manager.